A free training program for training CS reps with the skills, tools, and knowledge to delight customers and resolve issues.
Virtual Assistant & Customer Support Expert
Madagascar (+03:00)
$7/h
Available: 40h/week
Virtual Assistance
Administrative Assistance
Copywriting
CRM
Customer Service
Data Entry
Administrative Support
Live Chat Customer Service
Microsoft Office
Sales Support
Translation
Virtual Assistance
🇬🇧 English (Fluent)
🇫🇷 French (Native or Bilingual)
🇲🇬 Malagasy (Native or Bilingual)
🌟 Bilingual Operations Coordinator & Virtual Assistant with proven success in client retention and quality management. Experienced in team supervision, process optimization, and bilingual (EN/FR) customer service. Fast learner, tech-savvy,...
Responsible for the technical, administrative, and organizational follow-up of petroleum maintenance operations. In charge of planning maintenance interventions, coordinating technical teams, and managing the CMMS to ensure traceability and operational...
Supervise daily operations, monitor agent performance, manage schedules, and optimize task allocation to ensure high-quality customer service. Organize initial and ongoing training, provide personalized coaching, and maintain adherence to best practices in...
Scheduled photo sessions, coordinated logistics, and ensured smooth communication between clients, photographers, and the technical team. Managed bilingual communication (French/English) with local and international clients, providing accurate translations...
Managed administrative tasks including client and vendor relations, preparation of quotes, contracts, invoices, and payment follow-ups. Organized events: handled bookings, coordinated planning with teams, managed vendors, and supervised event setups....